{"id":9838,"date":"2024-04-08T15:08:21","date_gmt":"2024-04-08T15:08:21","guid":{"rendered":"https:\/\/24hvape.com\/?page_id=9838"},"modified":"2024-04-16T07:39:55","modified_gmt":"2024-04-16T07:39:55","slug":"faq","status":"publish","type":"page","link":"https:\/\/24hvape.com\/fr\/faqs\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"9838\" class=\"elementor elementor-9838\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3a1c929 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3a1c929\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1b580f7 sc_layouts_column_icons_position_left\" data-id=\"1b580f7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ca80239 elementor-widget elementor-widget-heading\" data-id=\"ca80239\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Paiement<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-300c909 elementor-widget elementor-widget-accordion\" data-id=\"300c909\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5031\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-5031\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Quels modes de paiement acceptez-vous ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-5031\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-5031\"><p>Nous acceptons divers modes de paiement, notamment les cartes de cr\u00e9dit, les cartes de d\u00e9bit, les cryptomonnaies, etc. Vous pouvez consulter les options de paiement disponibles sur la page de paiement.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5032\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-5032\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Pourquoi mon paiement a-t-il \u00e9t\u00e9 refus\u00e9\u00a0?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-5032\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-5032\"><p>Les paiements peuvent \u00eatre refus\u00e9s pour diverses raisons, telles que des informations de carte de cr\u00e9dit incorrectes, des fonds insuffisants ou des probl\u00e8mes avec le fournisseur de paiement. Veuillez vous assurer que les informations de paiement que vous fournissez sont exactes ou contactez votre fournisseur de paiement pour r\u00e9soudre le probl\u00e8me.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5033\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-5033\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Comment puis-je obtenir une facture ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-5033\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-5033\"><div class=\"elementor-accordion-item\"><div id=\"elementor-tab-content-1233\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"3\" aria-labelledby=\"elementor-tab-title-1233\"><p>Vous pouvez demander une facture lors du paiement et nous vous l&#039;enverrons par e-mail.<\/p><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5034\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-5034\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Proposez-vous une option de paiement contre remboursement (COD)\u00a0?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-5034\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-5034\"><p>Nous ne proposons pas de paiement \u00e0 la livraison. Vous devez utiliser des m\u00e9thodes de paiement en ligne lors de la commande.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5035\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-5035\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Existe-t-il une option pour saisir un code de r\u00e9duction ou une carte cadeau ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-5035\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-5035\"><p>Oui, si vous disposez d&#039;un code de r\u00e9duction ou d&#039;une carte cadeau, vous pouvez saisir les informations pertinentes sur la page de paiement pour profiter de r\u00e9ductions.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5036\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-5036\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Le paiement est-il s\u00e9curis\u00e9 ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-5036\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-5036\"><div class=\"elementor-accordion-item\"><div id=\"elementor-tab-content-1236\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"6\" aria-labelledby=\"elementor-tab-title-1236\"><p>Nous prenons plusieurs mesures pour garantir la s\u00e9curit\u00e9 des paiements, notamment une technologie de cryptage et un traitement des paiements conforme aux normes PCI.<\/p><\/div><\/div><div class=\"elementor-accordion-item\"><div id=\"elementor-tab-title-1237\" class=\"elementor-tab-title\" role=\"button\" data-tab=\"7\" aria-controls=\"elementor-tab-content-1237\" aria-expanded=\"false\">\u00a0<\/div><\/div><p>Contenu accord\u00e9on<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5037\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-5037\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Comment puis-je recevoir une confirmation de commande apr\u00e8s avoir effectu\u00e9 un paiement ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-5037\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-5037\"><p>Vous recevrez un e-mail de confirmation de commande imm\u00e9diatement apr\u00e8s un paiement r\u00e9ussi, contenant des informations d\u00e9taill\u00e9es sur la commande.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5038\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-5038\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Comment puis-je demander un remboursement ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-5038\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-5038\"><div class=\"elementor-accordion-item\"><div id=\"elementor-tab-content-1238\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"8\" aria-labelledby=\"elementor-tab-title-1238\"><p>Si vous avez besoin d&#039;un remboursement, veuillez contacter notre \u00e9quipe de support client en fournissant les d\u00e9tails de la commande. Nous vous aiderons \u00e0 traiter les demandes de remboursement conform\u00e9ment \u00e0 notre politique de remboursement.<\/p><\/div><\/div><div class=\"elementor-accordion-item\"><div id=\"elementor-tab-title-1239\" class=\"elementor-tab-title\" role=\"button\" data-tab=\"9\" aria-controls=\"elementor-tab-content-1239\" aria-expanded=\"false\">\u00a0<\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5039\" class=\"elementor-tab-title\" data-tab=\"9\" role=\"button\" aria-controls=\"elementor-tab-content-5039\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Comment puis-je consulter l\u2019historique de mes commandes apr\u00e8s avoir effectu\u00e9 un paiement ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-5039\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"9\" role=\"region\" aria-labelledby=\"elementor-tab-title-5039\"><div class=\"elementor-element elementor-element-82c17f4 e-flex e-con-boxed e-con e-parent e-lazyloaded\" data-id=\"82c17f4\" data-element_type=\"container\"><div class=\"e-con-inner\"><div class=\"elementor-element elementor-element-72560bc e-con-full e-flex e-con e-child\" data-id=\"72560bc\" data-element_type=\"container\"><div class=\"elementor-element elementor-element-759ca54 elementor-widget elementor-widget-accordion\" data-id=\"759ca54\" data-element_type=\"widget\" data-widget_type=\"accordion.default\"><div class=\"elementor-widget-container\"><div class=\"elementor-accordion\"><div class=\"elementor-accordion-item\"><p>Connectez-vous \u00e0 votre compte et rendez-vous sur la page \u00ab Mon compte \u00bb. Dans la section Historique des commandes, vous pouvez consulter les informations de paiement et le statut des commandes pass\u00e9es.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"elementor-element elementor-element-e682b11 e-flex e-con-boxed e-con e-parent e-lazyloaded\" data-id=\"e682b11\" data-element_type=\"container\"><div class=\"e-con-inner\">\u00a0<\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3f7eab8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3f7eab8\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f7ab276 sc_layouts_column_icons_position_left\" data-id=\"f7ab276\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5131899 elementor-widget elementor-widget-heading\" data-id=\"5131899\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">S\u00e9curit\u00e9<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fc6c665 elementor-widget elementor-widget-accordion\" data-id=\"fc6c665\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2641\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2641\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Comment la s\u00e9curit\u00e9 du site Web est-elle assur\u00e9e ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2641\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2641\"><p>Nous utilisons plusieurs niveaux de mesures de s\u00e9curit\u00e9 pour prot\u00e9ger vos donn\u00e9es et transactions, notamment le cryptage des donn\u00e9es, des pare-feu et des audits de s\u00e9curit\u00e9 r\u00e9guliers.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2642\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2642\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Comment mes informations personnelles sont-elles prot\u00e9g\u00e9es ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2642\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2642\"><div class=\"elementor-accordion-item\"><div id=\"elementor-tab-content-1292\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"2\" aria-labelledby=\"elementor-tab-title-1292\"><p>Nous adh\u00e9rons strictement \u00e0 notre politique de confidentialit\u00e9 et ne vendons ni ne partageons vos informations personnelles. Vos informations sont utilis\u00e9es uniquement pour le traitement des commandes et pour fournir un support client.<\/p><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2643\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2643\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Les informations de paiement sont-elles s\u00e9curis\u00e9es ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2643\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2643\"><p>Nous utilisons un syst\u00e8me de traitement des paiements s\u00e9curis\u00e9 conforme aux normes PCI pour garantir la s\u00e9curit\u00e9 de vos informations de paiement.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2644\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-2644\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Comment puis-je cr\u00e9er un mot de passe fort ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2644\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-2644\"><p>Cr\u00e9er un mot de passe fort implique d&#039;utiliser une combinaison de lettres, de chiffres et de caract\u00e8res sp\u00e9ciaux, en \u00e9vitant les informations faciles \u00e0 deviner comme les anniversaires. Changer r\u00e9guli\u00e8rement votre mot de passe est \u00e9galement un moyen de renforcer la s\u00e9curit\u00e9.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2645\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-2645\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Comment puis-je v\u00e9rifier l&#039;authenticit\u00e9 du site Web ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2645\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-2645\"><p>V\u00e9rifiez l&#039;URL du site Web pour vous assurer qu&#039;elle correspond au site officiel. Recherchez \u00e9galement le certificat SSL, qui devrait indiquer que le site est s\u00e9curis\u00e9.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2646\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-2646\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Comment signaler une activit\u00e9 suspecte ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2646\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-2646\"><p>Si vous rencontrez une activit\u00e9 suspecte ou des probl\u00e8mes de s\u00e9curit\u00e9, veuillez contacter imm\u00e9diatement notre service client. Nous enqu\u00eaterons et prendrons les mesures n\u00e9cessaires.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2647\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-2647\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Existe-t-il des mesures anti-phishing en place\u00a0?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2647\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-2647\"><p>Oui, nous avons mis en \u0153uvre des mesures anti-phishing pour aider \u00e0 pr\u00e9venir les activit\u00e9s frauduleuses sur les sites Web et les e-mails malveillants.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-34dc9e0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"34dc9e0\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1af9d67 sc_layouts_column_icons_position_left\" data-id=\"1af9d67\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c8fb46e elementor-widget elementor-widget-heading\" data-id=\"c8fb46e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Exp\u00e9dition<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bc581c2 elementor-widget elementor-widget-accordion\" data-id=\"bc581c2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1971\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1971\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Quelle est la politique d&#039;exp\u00e9dition ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1971\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1971\"><p>Livraison gratuite aux \u00c9tats-Unis et en Australie.<br \/>Pays avec lesquels nous pouvons exp\u00e9dier\u00a0<strong>DDP<\/strong>\u00a0(<strong>Service de livraison pay\u00e9<\/strong>) M\u00e9thode, elle ne vous demande pas de faire du d\u00e9douanement et aucun droit pour vous.<\/p><ul><li>\u00c9tats-Unis \u2013 UPS Express (sauf Alaska et Hawa\u00ef)<\/li><li>Royaume-Uni \u2013 DPD Express local<\/li><li>Europe \u2013 UPS Express\/DPD Express\/DHL Express<\/li><\/ul><p>Listes de pays de la m\u00e9thode DDP Europe\u00a0: Allemagne, Belgique, Luxembourg, Pays-Bas, R\u00e9publique tch\u00e8que, Pologne, Croatie, Slovaquie, Slov\u00e9nie, Finlande, Danemark, Su\u00e8de, Autriche, France, Italie, Hongrie, Bulgarie, Lituanie, Estonie, Lettonie, Gr\u00e8ce, Irlande, Portugal, Espagne.<\/p><p>Les exp\u00e9ditions vers les pays europ\u00e9ens, \u00e0 l&#039;exception du Royaume-Uni, seront d\u00e9douan\u00e9es en Allemagne et exp\u00e9di\u00e9es vers d&#039;autres pays europ\u00e9ens depuis l&#039;Allemagne.<\/p><ul><li>\u00c9mirats arabes unis (Duba\u00ef uniquement)<\/li><li>Afrique du Sud<\/li><li>Vi\u00eat Nam<\/li><li>Malaisie occidentale (sauf l&#039;\u00eele de Kalimantan)<\/li><\/ul><figure class=\"wp-block-table\"><table><tbody><tr><td>Pays<\/td><td>Mode de livraison<\/td><td>Temps d&#039;exp\u00e9dition<\/td><\/tr><tr><td>Etats-Unis<\/td><td>UPS local au sol<\/td><td>10 ~ 15 jours<\/td><\/tr><tr><td>ROYAUME-UNI<\/td><td>DPD Express local<\/td><td>7 ~ 12 jours<\/td><\/tr><tr><td>Allemagne<\/td><td>UPS\/DPD\/DHL Allemagne<\/td><td>8 ~ 15 jours<\/td><\/tr><tr><td>France<\/td><td>UPS\/DPD\/DHL Allemagne<\/td><td>10 ~ 15 jours<\/td><\/tr><tr><td>Belgique<\/td><td>UPS\/DPD\/DHL Allemagne<\/td><td>10 ~ 15 jours<\/td><\/tr><tr><td>Luxembourg<\/td><td>UPS\/DPD\/DHL Allemagne<\/td><td>10 ~ 15 jours<\/td><\/tr><tr><td>Pays-Bas<\/td><td>UPS\/DPD\/DHL Allemagne<\/td><td>10 ~ 15 jours<\/td><\/tr><tr><td>R\u00e9publique tch\u00e8que<\/td><td>UPS\/DPD\/DHL Allemagne<\/td><td>10 ~ 15 jours<\/td><\/tr><tr><td>Pologne<\/td><td>UPS\/DPD\/DHL Allemagne<\/td><td>10 ~ 15 jours<\/td><\/tr><tr><td>Croatie<\/td><td>UPS\/DPD\/DHL Allemagne<\/td><td>10 ~ 15 jours<\/td><\/tr><tr><td>Slovaquie<\/td><td>UPS\/DPD\/DHL Allemagne<\/td><td>10 ~ 15 jours<\/td><\/tr><tr><td>Slov\u00e9nie<\/td><td>UPS\/DPD\/DHL Allemagne<\/td><td>10 ~ 15 jours<\/td><\/tr><tr><td>Finlande<\/td><td>UPS\/DPD\/DHL Allemagne<\/td><td>10 ~ 15 jours<\/td><\/tr><tr><td>Danemark<\/td><td>UPS\/DPD\/DHL Allemagne<\/td><td>10 ~ 15 jours<\/td><\/tr><tr><td>Su\u00e8de<\/td><td>UPS\/DPD\/DHL Allemagne<\/td><td>10 ~ 15 jours<\/td><\/tr><tr><td>L&#039;Autriche<\/td><td>UPS\/DPD\/DHL Allemagne<\/td><td>10 ~ 15 jours<\/td><\/tr><tr><td>Italie<\/td><td>UPS\/DPD\/DHL Allemagne<\/td><td>10 ~ 15 jours<\/td><\/tr><tr><td>Hongrie<\/td><td>UPS\/DPD\/DHL Allemagne<\/td><td>10 ~ 15 jours<\/td><\/tr><tr><td>Lituanie<\/td><td>UPS\/DPD\/DHL Allemagne<\/td><td>10 ~ 15 jours<\/td><\/tr><tr><td>Estonie<\/td><td>UPS\/DPD\/DHL Allemagne<\/td><td>10 ~ 15 jours<\/td><\/tr><tr><td>Lettonie<\/td><td>UPS\/DPD\/DHL Allemagne<\/td><td>10 ~ 15 jours<\/td><\/tr><tr><td>Gr\u00e8ce<\/td><td>UPS\/DPD\/DHL Allemagne<\/td><td>10 ~ 15 jours<\/td><\/tr><tr><td>Irlande<\/td><td>UPS\/DPD\/DHL Allemagne<\/td><td>10 ~ 15 jours<\/td><\/tr><tr><td>le Portugal<\/td><td>UPS\/DPD\/DHL Allemagne<\/td><td>10 ~ 15 jours<\/td><\/tr><tr><td>Espagne<\/td><td>UPS\/DPD\/DHL Allemagne<\/td><td>10 ~ 15 jours<\/td><\/tr><tr><td>\u00c9mirats arabes unis (Duba\u00ef uniquement)<\/td><td>Ligne d\u00e9di\u00e9e Duba\u00ef<\/td><td>12 ~ 18 jours<\/td><\/tr><tr><td>Afrique du Sud<\/td><td>Ligne d\u00e9di\u00e9e \u00e0 l&#039;Afrique du Sud<\/td><td>15 ~ 25 jours<\/td><\/tr><tr><td>Vi\u00eat Nam<\/td><td>Ligne d\u00e9di\u00e9e au Vietnam<\/td><td>3~5 jours<\/td><\/tr><tr><td>Malaisie de l&#039;Ouest<\/td><td>Ligne d\u00e9di\u00e9e \u00e0 la Malaisie<\/td><td>4~8 jours<\/td><\/tr><\/tbody><\/table><\/figure><p>Autres pays<br \/>Sauf ces pays list\u00e9s ci-dessus, vous devez\u00a0<strong>faire le d\u00e9douanement<\/strong>\u00a0et\u00a0<strong>payer les devoirs<\/strong>\u00a0Lorsque le colis est arriv\u00e9 \u00e0 vos douanes, concernant le montant de taxe que vous devez payer, veuillez vous renseigner aupr\u00e8s des douanes locales pour plus de d\u00e9tails.<\/p><p>Vos douanes peuvent vous demander de fournir\u00a0<strong>licence d&#039;exploitation<\/strong>\u00a0aussi. (si seulement)<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1972\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1972\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Comment sont calcul\u00e9s les co\u00fbts d&#039;exp\u00e9dition?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1972\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1972\"><p>Les frais d&#039;exp\u00e9dition sont g\u00e9n\u00e9ralement calcul\u00e9s en fonction du poids des articles, de la destination d&#039;exp\u00e9dition et du mode d&#039;exp\u00e9dition s\u00e9lectionn\u00e9. Vous pouvez voir les frais d&#039;exp\u00e9dition lors du paiement.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1973\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1973\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Que dois-je faire si mon colis est perdu ou retard\u00e9 ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1973\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1973\"><p>Accord\u00e9on Si votre colis est perdu ou consid\u00e9rablement retard\u00e9, veuillez contacter notre \u00e9quipe de support client. Nous enqu\u00eaterons et aiderons \u00e0 r\u00e9soudre le probl\u00e8me.Contenu<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1974\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1974\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Comment puis-je suivre ma commande ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1974\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1974\"><p>Vous pouvez suivre votre commande en vous connectant \u00e0 votre compte et en acc\u00e9dant \u00e0 la rubrique \u00ab Historique des commandes \u00bb. Nous envoyons \u00e9galement des informations de suivi de commande par e-mail.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1975\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1975\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Dois-je payer des droits de douane ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1975\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1975\"><p>Non requis actuellement, sauf pour le Canada, le Danemark et la Suisse.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1976\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-1976\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Quel est le d\u00e9lai de livraison estim\u00e9 ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1976\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-1976\"><p>Selon le produit, le d\u00e9lai de stockage est de 1 \u00e0 5 jours et le d\u00e9lai d&#039;exp\u00e9dition est de 7 \u00e0 15 jours.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7670867 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7670867\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-43a7b6c sc_layouts_column_icons_position_left\" data-id=\"43a7b6c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-49fd293 elementor-widget elementor-widget-heading\" data-id=\"49fd293\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Retour<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c2beb2 elementor-widget elementor-widget-accordion\" data-id=\"1c2beb2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2951\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2951\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Je souhaite modifier mes articles command\u00e9s. Que dois-je faire?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2951\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2951\"><p>Vous pouvez modifier votre commande au plus tard \u00e0 23h00 (PDT -7 GMT) le jour m\u00eame o\u00f9 la commande a \u00e9t\u00e9 pass\u00e9e. Veuillez nous contacter \u00e0 support@24hvape.com pour demander des modifications.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2952\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2952\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Comment retourner un produit ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2952\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2952\"><p>Nous avons une politique de retour de 15 jours, vous permettant de demander un retour dans les 15 jours suivant la r\u00e9ception de votre article.<\/p><p>Pour pouvoir b\u00e9n\u00e9ficier d&#039;un retour, votre article doit \u00eatre dans le m\u00eame \u00e9tat que lorsque vous l&#039;avez re\u00e7u, non port\u00e9 ou non, avec \u00e9tiquettes et dans son emballage d&#039;origine. Vous aurez \u00e9galement besoin du re\u00e7u ou d\u2019une preuve d\u2019achat.<\/p><p>Pour lancer un retour, contactez-nous \u00e0 <a href=\"mailto:support@24hvape.com\">support@24hvape.com<\/a>. Si votre retour est accept\u00e9, nous vous fournirons une \u00e9tiquette d&#039;exp\u00e9dition de retour et des instructions sur comment et o\u00f9 envoyer votre colis. Les articles qui nous seront renvoy\u00e9s sans demande de retour pr\u00e9alable ne seront pas accept\u00e9s.<\/p><p>N&#039;h\u00e9sitez pas \u00e0 nous contacter au <a href=\"mailto:support@24hvape.com\">support@24hvape.com<\/a>\u00a0pour toute question relative aux retours.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Paiement Quels modes de paiement acceptez-vous ? Nous acceptons diff\u00e9rents modes de paiement, notamment les cartes de cr\u00e9dit, les cartes de d\u00e9bit, les cryptomonnaies, etc. Vous pouvez consulter les options de paiement disponibles sur la page de paiement. Pourquoi mon paiement a-t-il \u00e9t\u00e9 refus\u00e9 ? Les paiements peuvent \u00eatre refus\u00e9s pour diverses raisons, telles que des informations de carte de cr\u00e9dit incorrectes, des fonds insuffisants ou des probl\u00e8mes avec le fournisseur de paiement. Veuillez vous assurer que\u2026<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"both","_seopress_redirections_param":"","_seopress_redirections_type":301,"_seopress_analysis_target_kw":"","_seopress_news_disabled":"","_seopress_video_disabled":"","_seopress_video":[],"_seopress_pro_schemas_manual":[],"_seopress_pro_rich_snippets_disable_all":"","_seopress_pro_rich_snippets_disable":[],"_seopress_pro_schemas":[],"footnotes":""},"class_list":["post-9838","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/24hvape.com\/fr\/wp-json\/wp\/v2\/pages\/9838","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/24hvape.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/24hvape.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/24hvape.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/24hvape.com\/fr\/wp-json\/wp\/v2\/comments?post=9838"}],"version-history":[{"count":0,"href":"https:\/\/24hvape.com\/fr\/wp-json\/wp\/v2\/pages\/9838\/revisions"}],"wp:attachment":[{"href":"https:\/\/24hvape.com\/fr\/wp-json\/wp\/v2\/media?parent=9838"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}